Simplify Your Business Communications
Affordable, scalable, and feature-rich
VoIP solutions tailored to your business
Reliable Voice and SMS solutions
Stay connected with crystal-clear calls and dependable SMS services designed for your business.
Customizable features for every business
Tailor your communication tools with extensions, IVRs, call queues, and more to fit your needs.
Easy-to-use web app for SMS and fax
Manage messages and faxes effortlessly with our intuitive and secure online platform.
Features
User Phone Extension
Call Queue
IVR | Interactive Voice Response
Advanced Conference Extension
Queue Access Center
Intercom/Paging
Business SMS/MMS/RCS
Fax Extension
Call RingGroup
Common Voicemail Box
Voicemail Access Center
Callback Extension
Pay Only for What You Need
Our pricing is a la carte but we offer bundled packages as well, so you only pay for features and service you need
Basic
Pro
Enterprise
inbox
Get started as easy as 1, 2, 3
Pick a Plan
Choose a package the works best for your business
Add Users and Features
Add your users and the features your business needs
Grow Your Business
Communicate with your customers more efficiently and effectively
What our clients say
"PBXflex has been a game-changer for us. Its intuitive platform keeps our team connected and productive across locations."
"PBXflex's customizable features allowed us to create a streamlined workflow for our campaigns."
"Our team relies on PBXflex's SMS and fax solutions to keep clients engaged and services running smoothly."
Special Requirements or just have questions?
Thank you
Frequently Asked Questions
What is included in a "usage bucket"?
Each $25 usage bucket includes about 2500 minutes or 1250 SMS messages. You can add more buckets as needed.
Can I mix voice minutes and SMS within a bucket?
Yes! Each bucket gives you 1250 units, and you can allocate them to either minutes or SMS as you prefer.
What happens if I exceed my usage bucket?
Additional usage buckets are automatically added at $25 each, ensuring uninterrupted service.
Are there any setup fees?
Generally, yes. There will be a one-time cost for hardware phones depending on requirements. There may also be a cost for optimizing your network with a new VoIP firewall/router.
Can I upgrade or downgrade my plan?
Absolutely! You can switch between plans or add/remove features at any time to match your business needs.
What are IVRs and Call Queues?
IVRs (Interactive Voice Response) help route calls automatically, and Call Queues manage incoming calls during high traffic. Both are available at $5 per feature per month.
How many extensions can I add?
You can add as many extensions as you need. Each extension is $5 per month.
Can I customize the features in my plan?
Yes, all features are fully customizable. Add or remove features like IVRs, call queues, and inboxes at any time.
What does the SMS or Fax Inbox include?
Each inbox is $15 per month and supports up to 10 users. Additional users can be added for $2 per user per month.
Can I manage multiple inboxes?
Yes! You can add multiple SMS and fax inboxes to your account and manage them all through our web app.
Is the web app easy to use?
Absolutely! Our intuitive platform is designed for simplicity, allowing you to manage messages and faxes effortlessly.
Do you offer customer support?
Yes, we provide dedicated customer support to assist with any technical or account-related questions.
How does billing work?
Billing is simple and transparent. You’ll receive a monthly invoice based on your plan, usage, and any add-ons.
Can I cancel my plan at any time?
Yes, you can cancel your plan without any penalties. Your services will remain active until the end of your billing cycle.