PBXflex Privacy Policy
Effective Date: Febuary 1, 2026
1. Introduction
PBXflex is a unified communications platform providing VoIP, SMS, fax, and contact management services. This Privacy Policy explains how PBXFLEX INC (“PBXflex,” “we,” “us,” or “our”) collects, uses, and protects information when you use the PBXflex App and Service.This Privacy Policy is supplemental to, and does not replace, modify, or supersede, the PBXflex Legal Terms available at:
https://www.pbxflex.com/legal
In the event of any conflict between this Privacy Policy and the PBXflex Legal Terms, the Legal Terms shall control.By using the PBXflex App, you agree to this Privacy Policy and the PBXflex Legal Terms.
2. Information We Collect
We collect information necessary to operate and improve our services, which may include:
Account Information: Name, email address, phone number, and account credentials provided during registration.
Communications Data: SMS messages, fax transmissions, call metadata, and related routing information processed to deliver services.
Contacts Data: Contact information from your device if you choose to enable contact syncing.
Usage and Technical Data: App usage activity, logs, diagnostics, and performance metrics.
3. How We Use Information
We use collected information to:
Provide, operate, and maintain PBXflex services.
Authenticate users and manage accounts.
Deliver customer support and respond to inquiries.Improve reliability, functionality, and security.
Comply with legal, regulatory, and contractual obligations.
Detect, prevent, and address misuse or unauthorized activity.
4. Data Sharing and Disclosure
We may disclose information:
To trusted service providers who support our operations under confidentiality obligations.
When required by law, regulation, legal process, or governmental request.
In connection with a merger, acquisition, restructuring, or sale of assets.PBXflex does not sell personal information.
5. Data Security
We use administrative, technical, and physical safeguards designed to protect information, including encryption and secure infrastructure practices. No system is completely secure, and we cannot guarantee absolute security.
6. User Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information.
Restrict or object to certain processing activities.
Withdraw consent where applicable.Requests may be submitted to: legal@pbxflex.com
7. International Data Transfers
Information may be processed or stored outside your country of residence. Where applicable, we implement safeguards consistent with this Privacy Policy and applicable law.
8. Children’s Privacy
PBXflex App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted within the app or on our website with a revised effective date. Continued use of the PBXflex App constitutes acceptance of the updated policy.
10. Contact Information
For privacy-related questions or concerns:
PBXflex Legal Department
1001 Wilshire Blvd
Los Angeles, CA 90017
Email: legal@pbxflex.com
Effective Date: Febuary 1, 2026
1. Introduction
PBXflex is a unified communications platform providing VoIP, SMS, fax, and contact management services. This Privacy Policy explains how PBXFLEX INC (“PBXflex,” “we,” “us,” or “our”) collects, uses, and protects information when you use the PBXflex App and Service.This Privacy Policy is supplemental to, and does not replace, modify, or supersede, the PBXflex Legal Terms available at:
https://www.pbxflex.com/legal
In the event of any conflict between this Privacy Policy and the PBXflex Legal Terms, the Legal Terms shall control.By using the PBXflex App, you agree to this Privacy Policy and the PBXflex Legal Terms.
2. Information We Collect
We collect information necessary to operate and improve our services, which may include:
Account Information: Name, email address, phone number, and account credentials provided during registration.
Communications Data: SMS messages, fax transmissions, call metadata, and related routing information processed to deliver services.
Contacts Data: Contact information from your device if you choose to enable contact syncing.
Usage and Technical Data: App usage activity, logs, diagnostics, and performance metrics.
3. How We Use Information
We use collected information to:
Provide, operate, and maintain PBXflex services.
Authenticate users and manage accounts.
Deliver customer support and respond to inquiries.Improve reliability, functionality, and security.
Comply with legal, regulatory, and contractual obligations.
Detect, prevent, and address misuse or unauthorized activity.
4. Data Sharing and Disclosure
We may disclose information:
To trusted service providers who support our operations under confidentiality obligations.
When required by law, regulation, legal process, or governmental request.
In connection with a merger, acquisition, restructuring, or sale of assets.PBXflex does not sell personal information.
5. Data Security
We use administrative, technical, and physical safeguards designed to protect information, including encryption and secure infrastructure practices. No system is completely secure, and we cannot guarantee absolute security.
6. User Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information.
Restrict or object to certain processing activities.
Withdraw consent where applicable.Requests may be submitted to: legal@pbxflex.com
7. International Data Transfers
Information may be processed or stored outside your country of residence. Where applicable, we implement safeguards consistent with this Privacy Policy and applicable law.
8. Children’s Privacy
PBXflex App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted within the app or on our website with a revised effective date. Continued use of the PBXflex App constitutes acceptance of the updated policy.
10. Contact Information
For privacy-related questions or concerns:
PBXflex Legal Department
1001 Wilshire Blvd
Los Angeles, CA 90017
Email: legal@pbxflex.com