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Leasing, maintenance and after hours, on one number

Prospective tenants, current tenants and owners all ring the same number, for very different reasons. A maintenance call at 11pm needs a different answer from a leasing inquiry at 11am.

What gets in the way, and what fixes it

  • Every caller needs someone different

    An IVR separates leasing, maintenance and owner calls on the first ring. Each option goes to the team that handles it.

  • Maintenance requests come in at night

    After hours the IVR plays a different menu. Urgent maintenance routes to the on-call mobile, and the rest go to a shared voicemail box for the morning.

  • Tenants describe problems better with a photo

    Business texting sends and receives pictures from your business number. The whole team sees the thread, so whoever picks up the job has the photo.

A typical starting setup

  1. IVR | Interactive Voice Response

    Leasing, maintenance and owner options, with an after-hours menu

  2. Call RingGroup

    Leasing team, ringing together

  3. Call RingGroup

    Maintenance team, ringing together

  4. Common Voicemail Box

    Overnight maintenance messages the whole team can see

  5. User Phone Extension

    One per property manager

Every setup here fits the Business plan, which includes every call-flow feature, texting and fax. Essentials includes one IVR, ring group or shared voicemail, and more are available as add-ons.

On Business, a team of 5 pays $200 a month, before taxes and government fees.

Start with the lines you need today

Create your account and add users as you grow. Remove them when you don't need them.

Or call us on (877) 575 - 9527